Refund Policy

Quik-Resopnse Homeowner Kit 10-Pack


If you are not completely satisfied with your Quik-Response Homeowners Kit for any reason, you may return it to us fora full refund. 


Please see below for more information on our return policy. 


RETURNS

All returns must be postmarked within 15 days of the purchase date. 

All returned items must be in be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, [please email customer service at office@vasalta.ca to obtain a Return Merchandise Authorization (RMA) number. 


After receiving a RMA number,] place the item securely in its original packaging and include your proof of purchase and mail your return the following address:


 

Vasalta  

213050 Township Road 94

Lethbridge County, Alberta Canada

T1J 5R2


Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days to process returns.


EXCEPTIONS

The following items cannot be returned:

Opened/Used product



QUESTIONS

If you have any questions concerning our return policy, please contact us at:

office@vasalta.ca